Contact Us

Whether you've spotted something out of date on a listing, want to ask about how a promotion works, or just have feedback on the site, we'd like to hear from you. This page explains what we can help with, what we can't, and the best way to get a useful answer quickly.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the {{ COUNTRY }}. We're happy to hear from readers on topics such as:

• Corrections to a review — for example, if a welcome offer, eligible-state list, or redemption term has changed since we last checked it
• Questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
• Suggestions for platforms you think belong on our list of reviewed sites
• General feedback on the site's content, layout or usability
• Media or partnership enquiries related to our editorial coverage

What we can't help with

Sweepstakes Casinos does not operate any sweepstakes or social casino, and we don't process deposits, redemptions, account verification or withdrawals. If your query relates to any of the following, you'll need to contact the operator directly through the support channel listed on its own site or app:

• A specific account, deposit, redemption or ID verification issue
• Delayed or disputed Sweepstakes Coins redemptions
• Requests to close, reopen or recover an account
• Bonus terms that weren't honoured as advertised

We simply don't have access to any operator's customer accounts or backend systems, so we won't be able to resolve account-specific problems — the operator's own support team is always the fastest route.

Before you get in touch

A few quick checks can often answer common questions without waiting on a reply:

1. Eligible-state lists, age requirements (typically 18+ or 21+ depending on the operator), and redemption thresholds are usually published on each operator's own terms page — these change from time to time, so the operator's current terms are the definitive source.
2. If your question is about how sweepstakes casinos work in general — legality, taxes on redeemed prizes, or the no-purchase-necessary method of entry — our editorial coverage explains these concepts in plain terms across the site.
3. If your concern touches on spending patterns or wanting to take a break from play, our Responsible Gambling page has resources worth reading first.
4. For questions about how we operate as a publisher, including our editorial process, see our About Us page.

How we handle enquiries

We read every message that comes in. Corrections about specific offers or eligible states are prioritised, since accuracy is central to what this site does — we'd rather fix a listing quickly than leave outdated information live. General feedback and suggestions are reviewed on a rolling basis, so response times can vary depending on volume.

When you write in, it helps to include:

• The name of the platform or page your message relates to
• A brief description of what you found, and where
• Any relevant screenshot or source, if you're flagging a factual error

A note on independence

Sweepstakes Casinos may earn a commission when readers sign up with an operator through links on this site. That relationship never determines how a platform is rated or ranked, and it has no bearing on how we respond to your enquiry — corrections and feedback are treated the same regardless of which operator they concern. See our Terms and Conditions for the full detail on how the site operates.

Next step

If your question is about a listing, a promotion, or the site itself, send it through and we'll take a look. If it's about an existing account, deposit or redemption, contacting the operator's own support team directly will get you a faster and more accurate answer.